New Electricity Meter Online in Pakistan
Getting a new electricity connection in Pakistan has become much easier thanks to the government’s centralized online system. Whether your area falls under LESCO, IESCO, MEPCO, FESCO, GEPCO, PESCO, HESCO, QESCO, or any other Distribution Company (DISCO), you can now submit your application online through the Electricity New Connection (ENC) System.
This guide explains the complete application process, required documents, official timelines, and methods to track your application status.
What is the Electricity New Connection (ENC) System?
The Electricity New Connection (ENC) System is an online platform introduced by the Ministry of Energy to streamline electricity connection applications across Pakistan.
The system helps applicants:
- Apply online from home
- Track application status in real-time
- Reduce delays and middleman involvement
- Ensure transparency in connection processing
Eligibility for a New Electricity Meter Connection
You can apply for a new electricity connection if:
- You own a residential, commercial, or industrial property.
- The property has valid ownership documents.
- Electrical wiring has been completed according to safety standards.
- You can provide the required supporting documents.
How to Apply for a New Electricity Meter Online in Pakistan
Step 1: Visit the Official ENC Portal
Go to the official Electricity New Connection (ENC) portal and start your application.
You will need:
- Valid CNIC
- Mobile number
- Property details
- Required documents in scanned format
Step 2: Select Your DISCO and Connection Category
Choose your electricity distribution company based on your location.
Examples include:
- LESCO (Lahore Electric Supply Company)
- IESCO (Islamabad Electric Supply Company)
- MEPCO (Multan Electric Power Company)
- FESCO (Faisalabad Electric Supply Company)
- GEPCO (Gujranwala Electric Power Company)
After selecting the DISCO, choose your subdivision and load category.
Category 1 (Up to 15 kW)
Suitable for:
- Residential houses
- Small retail shops
Category 2 (16 kW to 70 kW)
Suitable for:
- Commercial buildings
- Medium-sized offices
Category 3 (71 kW to 500 kW)
Suitable for:
- Factories
- Industrial units
Step 3: Enter Applicant and Property Information
Provide the following details accurately:
- Applicant’s full name
- CNIC number
- Mobile number
- Complete property address
- District and subdivision details
You must also provide a nearby electricity meter reference number to help technical staff identify your feeder and service area.
offichal website ; https://enc.com.pk/
Step 4: Upload Required Documents
Upload clear scanned copies of the required documents.
Required Documents
Ownership Documents
Any one of the following:
- Registry
- Fard
- Sale deed
- Allotment letter
CNIC Copies
- Applicant’s CNIC
- Witness CNIC
Neighbor’s Electricity Bill
A recent electricity bill from a neighboring property.
Wiring Test Report
A valid wiring contractor’s test report confirming that the electrical installation meets safety standards.
Step 5: Submit the Application
Before submission:
- Verify all information carefully.
- Ensure documents are clear and readable.
- Confirm the selected load category.
After submission:
- A 14-digit Tracking ID will be generated.
- Save and print the application form.
Step 6: Submit Hard Copies to the Local Subdivision Office
Print the application form and attach all required documents.
Submit the complete file to your local electricity subdivision office for verification and further processing.
New Electricity Connection Processing Procedure
After submission, the following steps are completed by the electricity company:
Application Verification
Officials verify:
- CNIC details
- Ownership documents
- Application information
Site Survey
Technical staff visit the property to:
- Inspect wiring
- Measure distance from the nearest electricity pole
- Assess transformer load capacity
Demand Notice Issuance
If the survey is approved, a Demand Notice (DN) is generated.
The Demand Notice contains:
- Official connection charges
- Bank payment details
- Due date for payment
Payment Verification
Once the Demand Notice is paid, the payment is verified through the banking system.
Meter Installation
After verification, the electricity meter and service line are installed according to company procedures.
Official Time Frame for New Electricity Connections
| Load Category | Property Type | Official Time Frame |
|---|---|---|
| Category 1 (Up to 15 kW) | Residential Homes & Small Shops | Up to 30 Days |
| Category 2 (16 kW to 70 kW) | Commercial Buildings & Offices | Up to 53 Days |
| Category 3 (71 kW to 500 kW) | Industrial Units & Factories | Up to 73 Days |
Actual installation time may vary depending on technical conditions and workload in your area.
How to Track Your New Electricity Meter Application
Using Tracking ID
Visit the ENC tracking portal and enter:
- 14-digit Tracking ID
Using CNIC Number
You can also check application progress using your CNIC number.
The system displays:
- Current application status
- Survey updates
- Demand Notice issuance
- Meter installation progress
What is a Demand Notice?
A Demand Notice (DN) is an official payment challan issued after the technical survey is successfully completed.
It includes:
- Connection charges
- Security deposit
- Service line charges (if applicable)
- Payment deadline
Only after payment of the Demand Notice can the meter installation process proceed.
Where Can You Pay the Demand Notice?
The Demand Notice must be paid only through authorized bank branches mentioned on the challan.
Accepted payment channels are listed on the official Demand Notice issued by the electricity company.
Common Reasons for New Connection Rejection
Applications are often rejected due to:
Incomplete Ownership Documents
Missing or invalid property documents can lead to immediate rejection.
Incorrect CNIC Information
Any mismatch between CNIC details and application records may delay approval.
Blurry Document Uploads
Unreadable scans often require resubmission.
Wrong Load Category Selection
Selecting a category that exceeds local transformer capacity may result in rejection.
Incomplete Wiring Test Report
Applications without a valid electrical test report cannot proceed.
Important Safety Advisory
Never pay cash directly to any individual claiming to be a WAPDA or DISCO representative.
Always remember:
- Pay only through official Demand Notices.
- Use authorized bank branches.
- Avoid unofficial EasyPaisa or JazzCash payment requests.
- Keep all payment receipts for future reference.
Frequently Asked Questions (FAQs)
How can I apply for a new electricity meter online?
You can apply through the Electricity New Connection (ENC) System by submitting your personal details, property information, and required documents online.
How long does it take to get a new electricity meter?
For most residential connections (Category 1), the official processing period is up to 30 days.
Is a neighbor’s electricity bill required?
Yes, a nearby meter reference number or neighbor’s electricity bill is generally required for location verification.
Can I track my electricity connection application online?
Yes, you can track your application using either your CNIC number or the 14-digit tracking ID.
What happens after paying the Demand Notice?
After payment verification, the electricity company proceeds with meter installation and energization of the connection.
Conclusion
The Electricity New Connection (ENC) System has made applying for a new electricity meter in Pakistan faster, more transparent, and more convenient. By submitting accurate information, uploading complete documents, and following the official procedure, applicants can avoid delays and receive their electricity connection within the prescribed timeframe. Always use official channels for payments and keep your tracking ID safe for future status checks.
